Accessibility Statement for Jumbuk Digital

Commitment to Accessibility

Jumbuk Digital is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

Measures to Support Accessibility

Jumbuk Digital takes the following measures to ensure accessibility of our website:

  • Include accessibility as part of our mission statement.
  • Integrate accessibility into our procurement practices.
  • Provide continual accessibility training for our staff.
  • Assign clear accessibility targets and responsibilities.
  • Employ formal accessibility quality assurance methods.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Jumbuk Digital is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of Jumbuk Digital. Please let us know if you encounter accessibility barriers on Jumbuk Digital:

  • Phone: 0151 440 3113
  • E-mail: admin@jumbukdigital.co.uk
  • Postal Address: Wirral International Business Park Old Hall Rd, C/O Wainwrights Accountants Faversham House, Bromborough, Wirral, CH62 3NX

 

We try to respond to feedback within 2-3 business days.

Compatibility with Browsers and Assistive Technology

Jumbuk Digital is designed to be compatible with the following assistive technologies:

  • Jumbuk Digital is not compatible with browsers older than 3 major versions or mobile operating systems older than 5 years.

Technical Specifications

Accessibility of Jumbuk Digital relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

 

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Alternatives

Despite our best efforts to ensure accessibility of Jumbuk Digital, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Jumbuk Digital:

Archived documents might not work with current assistive technologies because they use outdated PDF technologies that do not support accessibility. We are continually working to update our archived documents into accessible formats.

Assessment Approach

Jumbuk Digital assessed the accessibility of Jumbuk Digital by the following approaches:

  • Self-evaluation

Assessment Approach

This Accessibility Statement is approved by:

  • Jack Daltrey, Managing Director

Formal Complaints

We aim to respond to accessibility feedback within 5 business days and to propose a solution within 10 business days if you are dissatisfied with our response to your concerns. If you have such a complaint, please feel free to contact us via the contact methods listed above.