Terms of Service (TOS)
Introduction
Welcome to Jumbuk Digital! These Terms of Service (“Terms”) govern your access to and use of our website and services. By accessing or using any part of our site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms carefully before accessing or using our website. By engaging with our website, you agree to be bound by these Terms. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
User Agreement
By using the Jumbuk Digital website, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms, you must not use our site. We recommend that you print a copy of these Terms for future reference.
Age Restriction: You must be at least 18 years of age to use this site. By using this site, you confirm that you meet the minimum age requirement. Users under the age of 18 are not allowed to register for an account or use our services.
Acceptable Use: You agree to use our site only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website. Prohibited behaviour includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our site.
Privacy Policy
For detailed information on how we collect, use, and protect your personal data, please refer to our Privacy Policy. This policy also explains the types of data we collect, your rights regarding your personal data, and how you can manage your information. Our Privacy Policy is integral to these Terms and by agreeing to these Terms, you also agree to be bound by the terms of the Privacy Policy.
Use of the Website
You are permitted to use our website for your professional and business purposes in accordance with these Terms. Below are guidelines on acceptable and prohibited activities on our site:
Permitted Activities:
- Accessing and viewing content for business evaluation and professional purposes.
- Utilising any tools, calculators, or interactive features provided on the website to assist with business planning and decision-making.
- Sharing website content within your organization or through professional networks, provided you do not alter the content and appropriately credit Jumbuk Digital.
Prohibited Activities:
- Copying, reproducing, or otherwise exploiting website content for commercial purposes not aligned with normal business usage without our express written consent.
- Using the site to transmit or upload any computer viruses, trojan horses, worms, or anything else designed to interfere with, interrupt, or disrupt the normal operating procedures of a computer.
- Any activity that breaches applicable laws, infringes on any other person’s rights, or is knowingly harmful or intended to deceive.
We reserve the right to terminate or restrict your access to our site if you violate these terms.
Service Access and Terms
Engagement of Services: To engage Jumbuk Digital for services such as web design, SEO, and social media management, please contact us directly through the provided communication channels on our website. Our services are tailored to meet the specific needs of each client, and detailed service agreements will be provided outlining the scope of work, terms, and conditions specific to the engagement.
Consultation Requests: You may request a consultation through our website by submitting the required information via our contact forms. A representative from Jumbuk Digital will then reach out to you to schedule a discussion and provide further details about how we can assist your business.
Information Accuracy: While we strive to ensure that all information on our website is accurate and up to date, the details provided about our services are for general informational purposes only and should not be considered as binding offers. For precise information, tailored proposals, or specific service inquiries, please contact our sales or customer service team.
Intellectual Property: All content and materials provided on our website are owned by or licensed to Jumbuk Digital and are intended for general corporate and business use. Any use of the site materials beyond general information purposes without prior written consent from Jumbuk Digital is strictly prohibited.
Payment Terms
Payment Structure: Jumbuk Digital provides services based on custom quotations that are agreed upon prior to the commencement of any work. Details regarding payment amounts, schedules, and methods will be specified in each service agreement tailored to the individual client’s needs.
Invoicing: Clients will receive invoices according to the agreed schedule, which typically may include a deposit upfront and subsequent payments aligned with project milestones or completion. All invoices are payable within a specified period from the date of issuance, as detailed in the service agreement.
Late Payments: Late payments may be subject to interest or penalties, as outlined in the service agreement. Consistent failure to meet payment obligations may result in the suspension or termination of services.
Refunds and Cancellations: Terms regarding cancellations of services and any potential refunds will be clearly defined in each service agreement. Jumbuk Digital aims to work collaboratively with clients to resolve any issues and meet contractual commitments.
Disputes: Any disputes related to payments must be notified to us within a specified period after the invoice date. Disputes will be handled as per the terms outlined in the service agreement, striving for resolution in a timely and equitable manner.
Disclaimer of Warranties and Limitation of Liability
Jumbuk Digital provides its website and its contents on an “as is” and “as available” basis without any representations or warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the website will always be available, uninterrupted, secure, or free of errors.
Jumbuk Digital will not be liable for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with the use of, or inability to use, our website; use of or reliance on any content displayed on our website; loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.
We endeavour to update the information on our website regularly, but we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete, or up-to-date.
Our website may include links to other websites and resources provided by third parties. These links are provided for your convenience only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
Dispute Resolution
In the event of a dispute arising from or relating to these Terms of Service, or the breach thereof, the parties agree to pursue an amicable resolution through negotiation. If the dispute cannot be resolved through negotiation within a reasonable period, the parties agree to submit the dispute to mediation. If mediation fails to resolve the dispute, either party may seek legal recourse.
Mediation: The parties shall engage a neutral third-party mediator agreed upon by both parties. The costs of the mediation will be shared equally unless otherwise agreed.
Jurisdiction and Governing Law: These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. Any disputes or claims not resolved by mediation will be subject to the exclusive jurisdiction of the courts of England and Wales.
Legal Proceedings: Neither party will bring a claim under these Terms more than one year after the cause of action arose. Each party waives its rights to a jury trial in any proceeding arising out of or related to these Terms.
Termination
Jumbuk Digital reserves the right to terminate or suspend your access to our website and services without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms of Service. Below are the conditions under which termination may occur:
User-Initiated Termination: You may discontinue use of our website and services at any time. Termination of your access to and use of the website does not relieve you of any obligations arising or accruing prior to termination or limit any liability that you otherwise may have to Jumbuk Digital or any third party.
- Jumbuk Digital-Initiated Termination: If we terminate or suspend your account for breach of the Terms of Service, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
- Effects of Termination: Upon termination, your right to use our website and services will immediately cease. If your account is terminated, you must not attempt to use our website under any other name or user. Jumbuk Digital reserves the right to remove or delete any information that you may have on file with us, including any account or login information.
